Frequently Asked Questions

Message us on WhatsApp at 0321-4244496, visit our showroom at 145 D, Phase 8, DHA, Lahore, or add decor items to your basket on the website. For furniture, we'll confirm the size, finish, price and delivery date with you before anything is made.

Yes. Most of our furniture is made to order, so we can usually change the size, wood, finish or fabric. Send us a message with what you have in mind and we'll tell you what's possible and what it will cost.

Yes. Visit our showroom to see wood finishes and fabric swatches in person, or ask us on WhatsApp for photos.

• Furniture: 60% advance to confirm your order, and the remaining 40% before delivery
• Decor and accessories: full payment when you order

Your order is confirmed only once we receive the advance payment.

By online bank transfer, or in cash at our showroom.

Yes. The price you see is the price you pay for the item. Delivery and any extra services are charged separately.

• Made-to-order furniture: 6–8 weeks from when we receive your advance
• In-stock items and decor: Timing confirmed when you order

Delivery charges depend on your address. We'll confirm the exact cost before you pay.

Our standard delivery is kerbside, which means we deliver to the entrance of your house or building. Carrying it inside, unpacking, assembly and placement are available as an extra service. Please ask when you place your order.

Please measure your doors, stairs and lift to make sure the piece will fit. Every product page lists its dimensions.

Please check your order when it's handed over. If anything is damaged or wrong, send us photos on WhatsApp within 48 hours and we'll repair or replace it.

Furniture is made to order, so it can't be returned or exchanged. Decor items can be exchanged within 7 days if they're unused and in their original packaging. We don't give refunds on returned items. See our Returns Policy for details.

You can cancel within 48 hours of paying the advance for a full refund. After that, production has started and the advance can't be refunded.

Yes. Our furniture comes with a 1-year warranty on its frame and structure. See our Warranty page for details.

Wood is natural, so grain, colour and texture vary from piece to piece. Screens also show colours a little differently. These differences are part of what makes every piece unique, and they don't count as defects.

Keep it away from direct sunlight, heaters and damp walls. Wipe spills straight away, use coasters, and dust with a soft dry cloth. Ask us for care advice for your specific piece.

WhatsApp or call: 0321-4244496 / 0322-4110910

Showroom: 145 D, Phase 8, DHA, Lahore

Hours: 11 AM – 8 PM; please contact us to confirm opening days